Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

 

MEMBERSHIP SUBSCRIPTION AGREEMENT

Effective Date: 03/01/2026
Business Name: Cupid's Adult Toys
Website: cupidsadulttoys.comcupids-arrow-9360.myshopify.comcupids-arrow-9360.myshopify.com

1. Overview

This Membership Subscription Agreement ("Agreement") governs the purchase and use of the [Membership Name] subscription ("Membership") offered through our Shopify store.

By purchasing a Membership subscription, you agree to the terms outlined below.

2. Membership Benefits

Active Members receive:

  • Access to exclusive digital catalogs and product series

  • Early access to selected product releases (if applicable)

  • Member-only pricing or promotional offers (if applicable)

  • Any additional benefits described on the Membership product page

Access is granted only while the subscription is active and in good standing.

3. Subscription Billing

  • The Membership is billed on a recurring basis (monthly / quarterly / annually — specify one).

  • Billing occurs automatically on the same calendar day each billing cycle.

  • Payment method on file will be automatically charged.

  • Prices are listed in USD (or specify currency).

If payment fails, access to Membership benefits may be suspended until payment is successfully processed.

4. Automatic Renewal

Your subscription automatically renews at the end of each billing period unless canceled before the renewal date.

By purchasing the Membership, you authorize recurring charges to your payment method in accordance with the selected billing plan.

5. Cancellation Policy

Members may cancel at any time through:

  • Their Shopify customer account portal, or

  • The subscription management link provided in the order confirmation email, or

  • By contacting customer support at [your support email].

Cancellations take effect at the end of the current billing cycle. No partial refunds are provided for unused time unless required by law.

6. Refund Policy

Membership subscription fees are non-refundable unless otherwise required by applicable consumer protection laws.

7. Access to Digital Catalogs

Access to catalogs and digital materials is:

  • Licensed, not sold

  • For personal business use only

  • Non-transferable

Members may not reproduce, distribute, resell, or share login credentials or digital materials.

Unauthorized sharing may result in immediate termination without refund.

8. Account Responsibility

Members are responsible for:

  • Maintaining accurate billing information

  • Keeping login credentials secure

  • All activity under their account

9. Termination by Company

We reserve the right to suspend or terminate a Membership for:

  • Violation of these terms

  • Fraudulent activity

  • Abuse of platform services

No refunds will be issued for termination due to violation of terms.

10. Modifications

We reserve the right to modify Membership benefits, pricing, or terms at any time. Members will be notified of material changes.

Continued subscription after changes constitutes acceptance of updated terms.

11. Limitation of Liability

To the fullest extent permitted by law, [Company Name] shall not be liable for indirect, incidental, or consequential damages arising from Membership use.

12. Governing Law

This Agreement shall be governed by the laws of [Your State/Country].

13. Contact Information

For questions regarding your Membership:

Email: [Support Email]
Business Address: [Optional]

Now, The Shopify-Specific Setup (Because This Is the Part That Actually Matters)

To make this “Shopify compatible”:

  1. Create a page called: Membership Terms & Subscription Agreement

  2. Add the above contract to that page.

  3. Go to your Membership product.

  4. Add a line in the product description:

    By purchasing, you agree to the Membership Subscription Agreement.

  5. Link that text to the policy page.

  6. If using Shopify Subscriptions app:

    • Enable “Require customer login”

    • Turn on “Customer self-serve cancellation”

    • Ensure renewal reminder emails are enabled

    • Make sure billing frequency is clearly shown on the product page

 

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.